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ACE TRAVEL SERVICE

FAQs

1. What is the purpose of an Apostille?

To get work/residential permit from foreign countries to prove authenticity of documents and to prove company/firm authenticity.

2. If I have already done the HRD and MEA attestation do I require it again?

If your documents are already attested from the HRD or MEA then you will not require completing these formalities again, since this is for lifetime and your document has already been authenticated. In this case you require attestation only from the embassy of your new destination country.

3. My presence is required?

Without your presence we can complete all the procedures for your certificate attestation / Apostille. Higher education, employment, business or migration - whatever your requirements are there related to certificate attestation - we are here for to provide you convenient and speed process even without your presence.

4. Can you send my completed document to someone else or Abroad?

Yes. We can send your document to anyone in the world. Simply give us your instructions in writing when you send the documents to us. (We will, of course, send you a copy of the completed document for your records). Document shipment overseas will be charged extra.

5. How much time required for complete attestation process?

Time taken and cost for the attestation depend on the nature of the document and the country, from which you want the attestation. Every country has a different-different fees structures and time frame to deliver the documents. You should speak to our attestation expert for this complete information.

6. How does your service work?

You simply submit/send your document(s) to us. We will process the task of attestation on your Certificate on your behalf and return the documents to you. A range of service levels is available to suit your requirements. We will be happy to discuss and advice on correct document preparation including notary / HRD / GAD / MEA or embassy services in addition to the Apostille.

7. Do I have to pay upfront or can pay you after the attestation is done?

As per our company policy we need 50% in advance, you can pay remaining fees any time while we process your document for attestation, but attested document will be dispatched only after the payment confirmation is received from the bank.

8. How do I pay you?

Payment can be made by any one of the following options. Online transfer, Western Union Money Transfer, cash, Credit or debit card or by depositing the amount directly into our account.

9. How much does it cost?

Every embassy has different-different fees structures; therefore it depends on your choice of country. It also varies depending your requirement, suppose if you want attestation only from the embassy or from MEA as well as embassy or for the complete task like home /HRD plus MEA plus embassy attestation. The exact quote can be obtained from our help line number.

10. What documents to I have to send for attestations?

If it is an Educational Document, you need to send your original degree along with a copy of your Passport, Final year mark sheet and one passport size photograph. If it is a non-educational document like marriage certificate / birth certificate / affidavit PCC etc. then you need to send the original document and passport copy of front page of the concerned person.

11. Do you also provide visa-stamping services?

Yes beside attestation services we also provide assistance to help all kind of visa stamping like employment visa, dependent visa, tourist visa, business visa.

12. How you ensure safety of our documents?

We are professionals and a trusted company comprising a team of highly experienced and well-trained staff in the field of document clearing. Our company follows, a certain series of steps during the attestation process, so that none of the documents go missing even by mistake. Special attention is given to each document throughout the process of attestation i.e., from collection to delivery.

13. If the certificate is laminated what will you do?

The lamination from the certificate will be removed carefully so as not to cause any damage to the certificate. If your document is laminated then we suggest you should NOT try to remove the lamination your self since it may harm your precious document, we are habitual in removing the lamination and we adopt special techniques to do this job, therefore we recommend to send the document to us as it is.The attestation stamps will be put on the non- laminated area of the certificate.

14. I should apply for a normal attestation or for Apostille attestation?

If you need the visa from the selected group of countries listed below then you require the Apostille attestation. If your destination country is not included in the following list then you require only normal attestation.

A F-H N-O U
AlbaniaFijiNamibiaUkraine
AndorraFinlandNetherlandsUnited Kingdom
Antigua and BarbudaFranceNew ZealandNorthern Ireland
ArgentinaGeorgiaNicaraguaUruguay
ArmeniaGermanyNiueUzbekistan
AustraliaGreeceNorwayV-Z
AustriaGrenadaOmanVanuatu
AzerbaijanGuatemalaP-RVenezuela
BHondurasPanamaYugoslav Republic of
BahamasHungaryParaguay
BahrainI-JPeru
BarbadosIcelandPoland
BelarusIndiaPortugal
BelgiumIrelandRomania
BelizeIsraelRussian Federation
BoliviaItalyS
Bosnia and HerzegovinaJapanSaint Kitts and Nevis
BotswanaKSaint Lucia
BrazilKazakhstanSaint Vincent and the Grenadines
Brunei DarussalamKorea, Republic ofSamoa
BulgariaKosovoSan Marino
BurundiKyrgyzstanSao Tome and Principe
CLSerbia
Cape VerdeLatviaSeychelles
ChileLesothoSlovakia
China, People's Republic ofLiberiaSlovenia
(Hong Kong & Macao Only)LiechtensteinSouth Africa
ColombiaLithuaniaSpain
Cook IslandsLuxembourgSuriname
Costa RicaMSwaziland
CroatiaMacedonia, formerSweden
CyprusMalawiSwitzerland
Czech RepublicMaltaT
DMarshall IslandsTajikistan
DenmarkMauritiusTonga
DominicaMexicoTrinidad and Tobago
Dominican RepublicMoldova, Republic ofTunisia
EMonacoTurkey
EcuadorMongolia
El SalvadorMontenegro
EstoniaMorocco

15. WHAT KIND OF DOCUMENTS CAN BE APOSTILLE OR LEGALIZED BY THE EMBASSY?

All kind of educational, non-educational and commercial documents.

16. HOW DO I GET MY DOCUMENTS TRANSLATED?

We provide both the services, translation as well attestations.

17. Can I send the colour copy for attestation?

No, This is not just a normal attestation and this is a legalization of your document and it can’t be done on Photocopy /Xerox copies or Color scans.

18. What are full forms of the short terms used in this website?

HRD – Human resource Depatment – This department works under the home ministry of the particular state and maintains the record of all degree certificate issued from Universities of that state.
GAD – General Administrative Departement
SDM – Sub Divisional Magistrate